NTISthis.com

Evidence Guide: ICTTEN307 - Repair and replace telecommunications network hardware

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN307 - Repair and replace telecommunications network hardware

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for hardware repair and replacement

  1. Obtain relevant legislation, codes, regulations and standards for the given work
  2. Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC
  3. Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment
  4. Obtain appropriate replacement hardware and associated documentation
  5. Inspect network and determine need for repair task
  6. Obtain tools and check they are in good working order
  7. Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan
Obtain relevant legislation, codes, regulations and standards for the given work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain appropriate replacement hardware and associated documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect network and determine need for repair task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain tools and check they are in good working order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rectify fault by replacing hardware

  1. Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements
  2. Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated
  3. Test replacement hardware to ensure satisfactory functionality
Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test replacement hardware to ensure satisfactory functionality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean up worksite and complete administrative work

  1. Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction
  2. Recover faulty equipment and return to appropriate point for disposal or refurbishment
  3. Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system
  4. Notify appropriate person at the NOC of job completion and obtain sign-off
Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recover faulty equipment and return to appropriate point for disposal or refurbishment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify appropriate person at the NOC of job completion and obtain sign-off

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for hardware repair and replacement

1.1 Obtain relevant legislation, codes, regulations and standards for the given work

1.2 Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC

1.3 Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment

1.4 Obtain appropriate replacement hardware and associated documentation

1.5 Inspect network and determine need for repair task

1.6 Obtain tools and check they are in good working order

1.7 Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan

2. Rectify fault by replacing hardware

2.1 Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements

2.2 Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated

2.3 Test replacement hardware to ensure satisfactory functionality

3. Clean up worksite and complete administrative work

3.1 Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction

3.2 Recover faulty equipment and return to appropriate point for disposal or refurbishment

3.3 Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system

3.4 Notify appropriate person at the NOC of job completion and obtain sign-off

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for hardware repair and replacement

1.1 Obtain relevant legislation, codes, regulations and standards for the given work

1.2 Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC

1.3 Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment

1.4 Obtain appropriate replacement hardware and associated documentation

1.5 Inspect network and determine need for repair task

1.6 Obtain tools and check they are in good working order

1.7 Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan

2. Rectify fault by replacing hardware

2.1 Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements

2.2 Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated

2.3 Test replacement hardware to ensure satisfactory functionality

3. Clean up worksite and complete administrative work

3.1 Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction

3.2 Recover faulty equipment and return to appropriate point for disposal or refurbishment

3.3 Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system

3.4 Notify appropriate person at the NOC of job completion and obtain sign-off

Evidence of ability to:

rectify fault as instructed by Network Operations Centre (NOC), following work health and safety (WHS) requirements and anti-static precautions

replace telecommunications hardware within service assurance guidelines according to enterprise procedures

update fault records database according to enterprise procedures

liaise with appropriate personnel in the NOC for information and reporting purposes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain application of direct current (DC) and alternating current (AC) electrical principles

describe static electricity and its importance in testing and working with telecommunications equipment

describe behaviour of faulty network elements including symptoms and impact on network

interpret test results and network element or system specifications

describe the operation and purpose of testing equipment

summarise common telecommunications hardware and network structures

outline performance testing and fault-finding techniques of telecommunications networks

explain systematic and logical fault-finding

list types of power sources used in telecommunications networks

select and describe appropriate test equipment used to undertake fault finding procedures.